Terms of service

Visiting our website

Our website is limited to browsing: you are not identified and no personal information is collected or stored about you. Our web server only collects anonymous information regarding the number of visitors to the site, the number of pages viewed and the pages most frequently viewed.

Security

We endeavour to take reasonable measures to ensure your personal information under our control is protected from misuse, loss, unauthorised access, modification or disclosure.

Payment Policy

Payment by Paypal

Select the “Paypal” button in the payment type page. then login to your PayPal account. Follow the steps to complete your payment and select ‘return to website’ once payment is complete. There are no fees or surcharges for selecting this payment method.

Usage of PayPal method is subject to PayPal user agreement. Click here to view.

Government Purchase Orders

We accept Government Department purchase orders as instruments of purchase on this website.
The purchase order must have a clear and approved purchase order number, a clear indication of the electronic address for accounts payable department and clear legible signature and name of the authorising officer of that department or organisation, all invoices are rendered electronically and must be settled within 30 days from the invoice date, we do not issue Monthly statements.

Please e-mail hello@scentbar.com.au to arrange a user name and password for your 30 day "purchase order" account

Credit/Debit card sale

Select "Credit Card", we accept Visa, MasterCard and American express, no hidden fees or credit card surcharges on transactions made on this website.

Bank Transfer sale

Select "Bank Transfer" (EFT) payment method in the "Payment type" page when choosing your preferred payment method, please note that we cannot despatch your order until funds have cleared into our account, there are no hidden fees or charges when paying by EFT electronic funds transfer.

We accept proof of remittance receipts known as a (POP), if you email this remittance receipt to hello@scentbar.com.au quoting our order reference number, we can release your order without waiting for bank cleared funds, Acceptable (POP) advice images or files must be Bank generated.

Bank account details

Perfume Merchant Pty Ltd
Westpac Banking Corporation

BSB:	032 032
Account No:	336 592
Swift Code:	WPACAU2S
Fax Advice:	02 9669 3221

Conditions of payment

Payments made on this website must be transacted using one of our (3) payment options, payment transactions must have cleared funds (unless otherwise agreed) prior to the processing and dispatch of your order.

All completed orders will receive an order summary link when your order is accepted, your Order Summary will be sent to the e-mail address provided in your order, if you do not receive a payment notification or the link does not activate please contact hello@scentbar.com.au for immediate assistance.

If you have paid for your order and receive a "Back Order" notification from our system and you cannot wait for your back order delivery, please email us immediately so that your order options can be discussed and/or refunded.

Payment errors/query

Should any charge appear on your account, credit card statement or any invoice rendered by Scent Bar that does not match your understanding of your purchase contact our accounts department hello@scentbar.com.au for a review and response.

All products listed for sale on this website are stated in Australian Dollars, prices listed are inclusive of GST, a record of the GST and delivery charges are shown at "Shopping Cart" and on your tax invoice, it is recommended that you print or take note of the invoice/order number for your future reference.

Credit and Debit Cards we accept

    

Fraudulent Credit Card Use

CK Stores (Australia) Pty Limited trading as Scent Bar (www.scentbar.com.au) reserve the right to verify suspicious credit card transactions occurring on this site, Bank verification may be required, The cardholder may be contacted to acknowledge the purchase and to further verify the use of the card before goods will be shipped, we apologise in advance, we are attempting to protect your credit card details being compromised.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless  our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Australia.

 CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@perfumemerchant.com.au